Shipping Policy | La Maison Saffron

Order Processing Time

All orders are prepared by hand with great care.

Please allow 2–5 business days for order processing before shipment.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping fees are automatically calculated at checkout based on the total weight, destination, and carrier selected.

We currently ship throughout Québec and Canada using trusted carriers such as Canada Post, Purolator, or UPS.

Free shipping may be offered on specific orders or promotions as stated on our website.

Destination Estimated Delivery Time

Québec 2–5 business days

Other Canadian Provinces 5–10 business days

These are approximate estimates and may vary based on season, weather, or carrier conditions.

La Maison Saffron Inc. is not responsible for delays beyond our control.

Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your parcel online.

Each order is packaged with care to ensure product protection.

If your order arrives damaged or with missing items, please contact us within 7 days of delivery at:

Each case will be reviewed individually, and depending on the situation, we may offer a replacement or store credit.

La Maison Saffron Inc. is not responsible for parcels lost or stolen after the carrier confirms delivery.

We currently ship within Canada only. For international inquiries, please contact info@maisonsaffron.com

Please ensure your shipping address is complete and accurate when placing your order.

We cannot be held responsible for delays or lost shipments resulting from incomplete or incorrect addresses.